Every waterproof flooring installation comes with our Beautiful Guarantee®, which means if you don’t love your new floors, we’ll replace them for free. This covers situations where the flooring doesn’t look right in your space, doesn’t perform as expected, or simply doesn’t meet your expectations.
The guarantee applies to both the flooring material and our installation workmanship. If seams are visible, if the flooring doesn’t lay flat, or if there are any installation-related issues, we fix them at no charge to you.
Additionally, all our waterproof flooring products come with manufacturer warranties ranging from 15 years to lifetime coverage, depending on the specific product you choose. We maintain detailed records of your installation, including material specifications, which makes any future service needs much more efficient.