The Beautiful Guarantee covers any situation where your carpet doesn’t meet expectations—whether that’s appearance, performance, or installation quality. This includes both the carpet material itself and the installation workmanship.
If seams show, if the carpet doesn’t lay flat, or if installation issues develop, we fix them at no charge. The guarantee also applies when carpet color or texture doesn’t work in your space as expected—sometimes what looks perfect in the showroom doesn’t translate to your home’s lighting.
This comprehensive guarantee reflects our confidence in both product selection and installation expertise. After nearly 40 years installing carpet in Orient and throughout the East End, we know what works and stand completely behind every project.