All installations come with Hamptons Carpet One’s Beautiful Guarantee®—if you’re not completely satisfied with your new floors, we’ll replace them at no charge. This covers both the product and the installation workmanship, giving you complete peace of mind.
Beyond our guarantee, you also get the manufacturer’s warranty on the carpet itself, which varies by product but typically covers defects, premature wear, and stain resistance for 10-25 years depending on the carpet line you choose. We’ll explain exactly what’s covered when you make your selection.
Installation workmanship is guaranteed for one year, covering issues like seams, stretching, or any problems that result from improper installation. Our installers are certified professionals who stand behind their work, but if something isn’t right, we’ll make it right without arguing about who’s responsible.